Synchronizing Operator Connect Jobs

The processing time for Operator Connect jobs depends on the server load. Synchronization jobs can be run to refresh the Web client interface with the Live Platform server and Microsoft Operator Connect platform.

To manage OC Sync tasks:
1. In the Multitenant Navigation pane, open the OC Sync Tasks page (Monitoring> Operator Connect > Sync Tasks).

A screenshot of a computer

Description automatically generated

Peering Jobs

Job Name

Description

peering.sync-acquired-numbers-job

This job triggers the following jobs (in order):

1. peering.sync-upload-to-account-job
2. peering.sync-release-from-account-job
3. peering.sync-acquired-numbers-job

When running the 'peering.sync-acquired-numbers-job', ensure that the 'peering.sync-upload-to-account-job' and 'peering.sync-release-from-account-job' have already been run.

peering.sync-calling-profiles-job

This job synchronizes updates for calling profiles.

peering.sync-leads-job

This job synchronizes the list of leads with the Operator Connect portal list of Customer Consents.

peering.sync-ovoc-operatorConnect-info-job

This job synchronizes Operator Connect data including:

 

peering.sync-ovoc-channels-job

This job synchronizes the creation of a new Operator Connect channel.

peering.sync-phonePlans-job

This job synchronizes imported updates to the OC Dialplan.

peering.sync-release-from-account-job

This job synchronizes the release numbers from specific customer.

peering.sync-trunks-job

This job synchronizes an action to create a new SBC connection.

peering.sync-upload-to-account-job

This job triggers the following jobs (in order):

1. peering.sync-release-from-account-job
2. peering.sync-acquired-numbers-job

virtual-peering.sync-upload-release-aquired-sequence

This job triggers the following jobs (in order):

1. peering.sync-upload-to-account-job
2. peering.sync-release-from-account-job
3. peering.sync-acquired-numbers-job

sbc.sbc-sync-job

This job synchronizes the list of SBC devices (Trunks) associated with Calling Profiles (Trunks Enrolled) in the Operator Connect portal. When multiple SBC devices are deployed for a customer and only one of these devices successfully synchronizes, the Job status 'Partially Completed' is displayed.

peering-sbc.release-number-cleanup-sbc-job

This job synchronizes the removal of configured numbers from and SBC dial plan. When multiple SBC devices are deployed for a customer and only one of these devices successfully synchronizes, the Job status 'Partially Completed' is displayed.

2. Monitor actions according to the following table.

Parameter

Description

Job name

The name of the Operator Connect operation.

WasSuccessful

Indicates whether the job completed successfully.

ActualFireTimeUtc

The time of the job execution.

Duration

The duration of the job (seconds).

Next Execution

The next execution time for the job.

Info

Additional information describing the job.

3. Perform actions according to the following table.

Action

Description

Message

Run Now

Schedules to run the job.

Graphical user interface, text

Description automatically generated

Pause

Pauses the job run.

Graphical user interface, text, application, chat or text message

Description automatically generated

Resume

Resumes the job execution schedule.

Graphical user interface, text, application, chat or text message

Description automatically generated